Frequently asked questions

Everything you need to know about the product.

Our business accounts have been specially designed for small and medium enterprises (SMEs). So, if you’re a freelancer, a microenterprise, or an SME, opening a Banct business account could be an excellent idea!

2. How long does opening an account take? 

It takes just a few minutes to open an account. The entire process is online. We’ve done away with paper document requirements. In the unlikely event you have a question, our 24/7 live-chat support team will be happy to help. (You’ll talk to a trained customer support team member, not a bot.)

We provide a web-based platform as well as mobile access. Both offer full functionality. Every feature of the Banct business account is available on the web platform and on your mobile phone. 

No, Banct does not have any physical branches. 

Yes, it can! We can provide account access to your employees and any other persons approved by you. You can decide whether to allow read-only access or permission to operate the account.

We’re really proud of our customer support team. Each team member is trained to handle any query you may have. Our live-chat support is available 24/7 to help you get the best out of your Banct business account.

Every member of our customer support team has spent weeks learning the features of the Banct business account. They’re experts, and you can speak to them anytime you like. 

No, there are no account opening fees or other charges. You pay absolutely nothing when you open an account with us.

Yes, the Banct multi-currency business account gives you everything that an account with a traditional bank does. In fact, our account is superior to the competition in many ways. With Banct, you can get sub-accounts in foreign currencies, the best exchange rates, and a host of other benefits.

Most overseas payments you make are credited to the payee in minutes. Practically every payment is credited on the same day. 

Yes, we provide debit cards from Visa and Mastercard. 

Good question. We save a lot of money as we don’t have physical branches. So, we don’t spend huge sums on rent and office maintenance. And we use the latest technology. Unlike traditional banks, we aren’t weighed down by legacy computer systems and outdated software. These factors allow us to make a profit while still offering better rates to our customers.